We’ve compiled answers to the most frequently asked questions about our shipping process.

If you have any additional questions, feel free to reach out to us at wecare@minimyst.com.

Q: Where does minimyst.shop ship to?

A: Currently, we only ship within India.

Q: How long will it take to receive my order?

A: Orders are typically delivered within 5-7 business days, depending on our delivery partner’s schedule and your location.

Q: What are the shipping charges?

A: Shipping charges will be displayed at checkout, based on your order and delivery location.

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to follow your package until it arrives.

Q: Which courier services do you use for shipping?

A: We work with reliable delivery partners across India to ensure your order reaches you safely and on time.

Q: What happens if I’m not available when the delivery arrives?

A: Our delivery partner will attempt to deliver the package again. If delivery still fails, they may contact you to arrange another attempt.

Q: Can I change my shipping address after placing an order?

A: If your order hasn’t shipped yet, please contact us at wecare@minimyst.com as soon as possible to update your address.

Q: Do you offer express shipping?

A: Currently, we do not offer express shipping. All orders are shipped within the standard 5-7 business days.

Q: What should I do if my order is delayed?

A: If your order hasn’t arrived within 7 business days, please contact us at wecare@minimyst.com. We’ll check with our delivery partner and provide you with an update.

Q: My package arrived damaged. What should I do?

A: We’re so sorry if your package arrived damaged! Please email us at wecare@minimyst.com with photos of the damage, and we’ll do our best to resolve it quickly.

Q: Can I choose a specific delivery date?

A: Unfortunately, we cannot guarantee specific delivery dates at this time. However, we strive to deliver all orders within 5-7 business days.

Q: Do you deliver to rural areas?

A: Yes, we do our best to deliver to all areas within India, including rural locations, subject to the coverage of our delivery partners.